Returns & Exchanges
Return for a refund
Full-priced clothing
If for any reason you should change your mind, you may return for a refund (minus shipping charges) within 5 days of delivery of your item(s). Returns are accepted in store at the United Square and Marina Square locations. You may also choose to return by mail.
- Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
- Item(s) must be shipped back to us within 5 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The return must be shipped out from you and post-marked by April 6th, 2011.
- The buyer is responsible for all return shipping costs.
- Please address all returns to: RETURNS DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591.
Sale Clothing
Refunds are not permitted.
Accessories, handbags and belts
Refunds or exchanges are not permitted.
Exchanges or store credit
Full-priced clothing
Exchanges or store credit (minus shipping charges) are permitted within 7 days, in store or by
mail. Exchanges are accepted in store at the United Square and Marina Square locations. You may also choose to exchange by mail.
- Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
- Item(s) must be shipped back to us within 7 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The exchange must be shipped out from you and post-marked by April 8th, 2011.
- The buyer is responsible for all exchange shipping costs.
- Please address all exchanges to: EXCHANGES DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591.
Sale Clothing
Exchanges or store credit (minus shipping charges) are permitted within 7
days, in store or by
mail. Exchanges are accepted in store at the United Square and Marina
Square locations. You may also choose to exchange by mail.
- Item(s) must be unworn, unwashed, undamaged, unused, and with all original tags attached.
- Item(s) must be shipped back to us within 7 days of delivery of your item(s). For example, you received your order on April 1st, 2011. The exchange must be shipped out from you and post-marked by April 8th, 2011.
- The buyer is responsible for all exchange shipping costs.
- Please address all exchanges to: EXCHANGES DEPT., 101 Thomson Road, #01-51, United Square, Singapore 307591.
Accessories, handbags and belts
Exchanges are not permitted.
Sales and customer support
Email: orders@shopfraiche.com
